*Disclaimer: PAD has never expended more than $2.5M annually to support this work, although we were authorized to spend more our first year of 311 operations.

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It can be difficult for community members to understand “just how vulnerable and how visible people are when they don’t have a house … Some of what people may be getting caught up in is directly related to the strategies that they are using to survive homelessness,” explained Moki Macias, Executive Director at PAD.