The partnership between the 911 and 311 call centers are focusing on public indecency calls right now. These are the first types of calls Atlanta 911 operators will immediately send to 311.

From there, supportive services will obtain additional information about the situation and submit a PAD community response referral.

ARPA funding has helped cities and states to either implement or expand their own alternative crisis response systems that best serve the needs of their communities. This year, Atlanta’s City Council allocated $4.5 million in ARPA funding to expand their partnership with PAD, a local nonprofit organization that provides community responder and prearrest diversion services for individuals experiencing issues around mental health, substance use, and homelessness.

“We show up differently than law enforcement, where situations can escalate and someone ends up with a low-level charge and lands in jail. We are trying to shift the response from one of enforcement to one of care.”

PAD’s diversion program works in partnership with the Microsoft Justice Reform Initiative, which supports organizations that are developing alternatives to arrest and incarceration, accelerating new models of public safety and working to expand access to data-driven insights.

Grand Marshals nominated by Atlanta’s LGBTQ community and chosen by Atlanta Pride Committee (APC) members will be honored during the parade. One of the seven Grand Marshals is the Policing Alternatives & Diversion Initiative (PAD).

The city of Atlanta has chosen a firm to build a new 24/7 diversion center at the city’s detention facility, as it seeks an appraisal of the 11-story downtown building. The City Council on Monday approved a nearly $3 million contract for construction of the new “Center for Diversion Services,” set to open in 2023.

“We exist because community members have been asking for years that the city change course from a culture of punishment and an assumption that jail is a place where people should be disappeared to if they are poor, or they are suffering in public. When it comes to the decisions that our city and our county make about how to address the fact that so many people who fit that bill are languishing in our jails — we are squarely in the middle of the conversation, whether we like it or not,” Macias said. “We are making changes [to] how our city responds to these really difficult challenges, and we are just begging those partners that we have been working with for years at the city and the county to stay the course.”

“Expanding the jail is a knee jerk response, and I believe we have come too far for that,” said Moki Macias, PAD’s executive director. She said data shows over 300 people arrested over the past six months could have been diverted and provided services, but were nevertheless taken to Fulton County Jail.

The Policing Alternatives and Diversion initiative — which provides resources to people accused of nonviolent offenses who might otherwise be booked into jail — pushed back on that provision, telling The Atlanta Journal-Constitution in a statement that “the goal of PAD’s services as well as the Diversion Center is to reduce the number of people in jail. “Funding any of these activities with revenues generated from incarcerating the same people we seek to assist is incompatible with our mission as well as our values,” the statement says.

The 5-year-old nonprofit responds to calls for poverty, mental health and substance use. PAD's executive director, Moki Macias, said the increased funding will go to hire more staff. Currently, PAD has just under 40 staff members.

"This funding will allow us to expand our harm reduction response teams, the folks who show up when we get a call," Macias said. "It will allow us to expand our care navigation team, who work with people with open cases or who have been diverted by law enforcement and provide wraparound services long-term. It will allow us to double our outreach team.”

Moki Macias, the executive director of the Policing Alternatives and Diversion Initiative, tells Axios Atlanta that even a conservative estimate of diverting 40 people a day from the jail and into the services they need could have a substantial effect.

Macias says the center is but one part of a larger system that must be built, funded and maintained. “We need to invest in the whole continuum of resources” — meaning high-quality and accessible healthcare, housing and recovery options — “that people need to be more well,” she says.

After a chance encounter with a homeless mother and child at an Atlanta shopping center, Ruby-Beth Buitekant wanted to help. She dialed ATL 311.

"I knew it was an alternative to calling the police," said Buitekant. "I didn't feel like calling police on a neighbor who needed some help."

A new service has been launched for Atlanta residents to call for non-emergency situations, as opposed to 911. Atlanta's 311 is partnering with these agencies to cut down on arrests and to provide resources to those in need.

“Our current system, which we have had in place for decades, is that the police are available to respond to basically any concern,” Macias said. “And the expectation is that they will make that person disappear.”

But she says if that person is arrested for a minor offense, they’re generally released with all the same problems they had to begin with, now with the added trauma of their time in jail. Macias says that’s why a big part of PAD’s work is community education.

“This fight has been a very, very long one, and the fight continues,” [Mayor Keisha Lance Bottoms] said. The center is designed to help non-violent offenders struggling with mental illness and homelessness without sending them to jail or to a hospital. The city partnered with Fulton County and the Pre-Arrest Diversion Initiative (PAD).

“Today is a celebration in recognition of what happens when public leaders, despite party label, color, race, or religion, come together to get things done,” said District 6 Fulton County Commissioner Khadijah Abdur-Rahman. “We will keep people safer, put a dent in homelessness and reduce costs for all people.”

“This Center represents an opportunity to expand the impact of pre-arrest diversion ten-fold – by expanding the partners involved, creating 24/7 availability, and making it easier for law enforcement and the people they divert to access the resources that will more effectively address community concerns,” said Moki Macias, PAD Executive Director.

An officer who might ordinarily arrest someone accused of a minor, nonviolent offense would be able to instead take them to the center, said Moki Macias, the executive director of the initiative, which began as a pilot program in 2017 and has since expanded citywide.

“If the real goal is to reduce the jailing of people who are experiencing behavioral health needs, then diversion has to be a key part of the equation,” Macias said.

PAD Participant Antonio Bryant shares his story living through 15 years of chronic homelessness, and in collaboration with Partners for HOME, PAD answers commonly asked questions about homelessness.

“Our work exposes on some level… where there’s more work to do to make sure we that we are building the kind of systems that really serve people,” explained Macias [the Executive Director of PAD]. Macias along with Chyna Quarker, the referral coordinator for PAD, were guests on Thursday’s edition of ‘Closer Look.’ They told show host Rose Scott about expanding the program citywide and how the expansion will continue efforts of reimagining public safety and rethinking how poverty is seen and defined.

The Policing Alternatives and Diversion Initiative (PAD) is on track to assist 450 people this year who would otherwise be arrested for nonviolent offenses, program leaders said Monday.

The initiative aims to keep vulnerable people out of the criminal justice system and instead connect them with the social services they need.